Category Archives: People Who Serve

Looking for Good Customers

We hear a lot about how to deliver good customer service, but not so much about being a good customer. On the subject of good customer service, books have been written, classes offered, and training provided. Those businesses where we … Continue reading

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When a Friend Dies

Connie’s death came unexpectedly. She was only 56. When I learned of her death last week, I could hardly believe it. She always seemed so full of life. She and my sister had been close friends for many years. In … Continue reading

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