To everything there is a season, a time for every purpose under heaven...a time to plant, and a time to pluck what is planted...a time to break down, and a time to build up...a time to keep silence, and a time to speak.
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Monthly Archives: October 2012
We hear a lot about how to deliver good customer service, but not so much about being a good customer. On the subject of good customer service, books have been written, classes offered, and training provided. Those businesses where we … Continue reading
Connie’s death came unexpectedly. She was only 56. When I learned of her death last week, I could hardly believe it. She always seemed so full of life. She and my sister had been close friends for many years. In … Continue reading